Servant Leadership

Soft Skills
Schedules
Delivery Type (Must Select One)
  Instructor-Led
  Online Live Instructor-Led
  Online OnDemand
Quantity
If quantity is more than 1, Please add all Attendees' Names /Voucher #/ Learning Credit below separated with a comma. If not specified, we will contact you prior to the class start date. Special Instructions

 

Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on others, on their success, and in turn to build better relationships that benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee�s confidence and further their success at the same time.

With our Servant Leadership workshop your participants will focus on the growth and development of their employees and ensuring their success. In doing so, the leader succeeds when their employees do. With a business team, servant leadership can not only help employees achieve and grow, but it can also benefit their leaders and the company as a whole.

Servant Leadership Course Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: What is Servant Leadership?
  • A Desire to Serve
  • Knowing to Share the Power
  • Putting Others First
  • Helping Employees Grow
  • Case Study
  • Module Two: Review Questions
Module Three: Leadership Practices
  • Democratic Leadership Style
  • Laissez-Faire Style
  • Leading by Example
  • Path-Goal Theory
  • Case Study
  • Module Three: Review Questions
Module Four: Share the Power
  • Being Empathetic
  • Learn to Delegate
  • Their Success is Your Success
  • Know When to Step In
  • Case Study
  • Module Four: Review Questions
Module Five: Characteristics of a Servant Leader
  • Listening Skills
  • Persuasive Powers
  • Recognizes Opportunities
  • Relates to Employees
  • Case Study
  • Module Five: Review Questions
Module Six: Barriers to Servant Leadership
  • Excessive Criticism
  • Doing Everything Yourself
  • Sitting on the Sidelines
  • Demanding from Employees
  • Case Study
  • Module Six: Review Questions
Module Seven: Building a Team Community
  • Identify the Group Needs
  • Complement Member Skills
  • Create Group Goals
  • Encourage Communication
  • Case Study
  • Module Seven: Review Questions
Module Eight: Be a Motivator
  • Make it Challenging
  • Provide Resources
  • Ask for Employee Input
  • Offer Incentives
  • Case Study
  • Module Eight: Review Questions
Module Nine: Be a Mentor
  • Establish Goals
  • Know When to Praise or Criticize
  • Create a Supportive Environment
  • Create an Open Door Policy
  • Case Study
  • Module Nine: Review Questions
Module Ten: Training Future Leaders
  • Offer Guidance and Advice
  • Identify Their Skill Sets
  • Methods of Feedback
  • Establish Long Term Goals
  • Case Study
  • Module Ten: Review Questions
Module Eleven: Self-Reflection
  • Keep a Journal
  • Identify Your Strengths and Weaknesses
  • Identify Your Needs
  • Creating Your Own Goals
  • Case Study
  • Module Eleven: Review Questions
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

No prior experience is needed.

You may cancel this class 10 or more business days prior to the start date of the class for a full refund. No shows or cancellations made within 10 days will forfeit all fees paid. Online OnDemand can not be cancelled once the access key was generated and sent to the client.