Creative Problem Solving

Soft Skills
Schedules
Delivery Type (Must Select One)
  Instructor-Led
  Online Live Instructor-Led
  Online OnDemand
Quantity
If quantity is more than 1, Please add all Attendees' Names /Voucher #/ Learning Credit below separated with a comma. If not specified, we will contact you prior to the class start date. Special Instructions

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

The Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.

Creative Problem Solving Course Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: The Problem Solving Method
  • What is a Problem?
  • What is Creative Problem Solving?
  • What are the Steps in the Creative Solving Process?
Module Three: Information Gathering
  • Understanding Types of Information
  • Identifying Key Questions
  • Methods of Gathering Information
Module Four: Problem Definition
  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining the Present State and the Desired State
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement
Module Five: Preparing for Brainstorming
  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity
Module Six: Generating Solutions (I)
  • Brainstorming Basics
  • Brainwriting and Mind Mapping
  • Duncker Diagrams
Module Seven: Generating Solutions (II)
  • The Morphological Matrix
  • The Six Thinking Hats
  • The Blink Method
Module Eight: Analyzing Solutions
  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis
Module Nine: Selecting a Solution
  • Doing a Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems
Module Ten: Planning Your Next Steps
  • Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting
Module Eleven: Recording Lessons Learned
  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
 
No prior experience is needed. 

You may cancel this class 10 or more business days prior to the start date of the class for a full refund. No shows or cancellations made within 10 days will forfeit all fees paid. Online OnDemand can not be cancelled once the access key was generated and sent to the client.