Assertiveness And Self-Confidence

Soft Skills
Schedules
Delivery Type (Must Select One)
  Instructor-Led
  Online Live Instructor-Led
  Online OnDemand
Quantity
If quantity is more than 1, Please add all Attendees' Names /Voucher #/ Learning Credit below separated with a comma. If not specified, we will contact you prior to the class start date. Special Instructions

Self-confident and assertiveness are two skills that are crucial for success in life. If you don"t feel worthy, and/or you don"t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.

The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant"s lives and have a positive effect on all of them.

Assertiveness And Self-Confidence Course Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: What Does Self-Confidence Mean To You?
  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four Styles
Module Three: Obstacles to Our Goals
  • Types of Negative Thinking
  • Case Study
  • Personal Application
Module Four: Communication Skills
  • Listening and Hearing: They Aren"t the Same Thing
  • Asking Questions
  • Body Language
Module Five: The Importance of Goal Setting
  • Why Goal Setting is Important
  • Setting SMART Goals
  • Our Challenge to You
Module Six: Feeling the Part
  • Identifying Your Worth
  • Creating Positive Self-Talk
  • Identifying and Addressing Strengths and Weaknesses
Module Seven: Looking the Part
  • The Importance of Appearance
  • The Role of Body Language
  • First Impressions Count!
Module Eight: Sounding the Part
  • It"s How You Say It
  • Sounding Confident
  • Using "I" Messages
Module Nine: Powerful Presentations
  • What to Do When You"re on the Spot
  • Using STAR To Make Your Case
Module Ten: Coping Techniques
  • Building Rapport
  • Expressing Disagreement
  • Coming to Consensus
Module Eleven: Dealing with Difficult Behavior
  • Dealing with Difficult Situations
  • Key Tactics
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

 
No prior experience is needed.

You may cancel this class 10 or more business days prior to the start date of the class for a full refund. No shows or cancellations made within 10 days will forfeit all fees paid. Online OnDemand can not be cancelled once the access key was generated and sent to the client.