CompTIA A+ Certification Prep Course

IT Service Management / ITIL
Delivery Type (Must Select One)
  Online Live Instructor-Led
  A+ Test Voucher ($390) - Set of 2 - $195 Each
  A+ Practice Exam ($70.00)
  IT Online Library (1 Year Subscription - $1595.00)
If quantity is more than 1, Please add all Attendees' Names /Voucher #/ Learning Credit below separated with a comma. If not specified, we will contact you prior to the class start date. Special Instructions

CompTIA's A+ certification is the industry standard for validating the foundation skills needed by today's computer support technicians and is included in the approved list of certifications to meet DoD Directive 8570.1 requirements. This international vendor-neutral certification requires that you pass two exams: CompTIA A+ Essentials Exam 220-901 and Practical Application Exam 220-902.

In this course that's focused on CompTIA A+ certification exam preparation, you'll gain the needed knowledge of basic computer hardware and operating systems. You will cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, and preventative maintenance on desktop and laptop computers. You will also learn elements of customer service and communication skills necessary to work with clients. Instructor-led practice exams and quizzes help reinforce course concepts and exam readiness.

Lesson 1: Hardware Fundamentals
Topic A: Computer System Components
Topic B: Storage Devices
Topic C: Device Connections and Interfaces

Lesson 2: Operating System Fundamentals
Topic A: Personal Computer Operating Systems
Topic B: Windows Control Panel Utilities
Topic C: Command Line Tools
Topic D: Windows Security Settings
Topic E: Windows Operating System Tools

Lesson 3: Operational Procedures
Topic A: Basic Maintenance Tools and Techniques
Topic B: Electrical Safety
Topic C: Environmental Safety and Materials Handling
Topic D: Professionalism and Communication

Lesson 4: Peripheral Components
Topic A: Install and Configure Display Devices
Topic B: Install and Configure Input Devices
Topic C: Install and Configure Expansion Cards
Topic D: Install and Configure Multimedia Devices

Lesson 5: Managing System Components Topic A: Motherboards
Topic B: CPUs and Cooling Systems
Topic C: Select and Install Power Supplies
Topic D: RAM Types and Features
Topic E: Install and Configure Storage Devices
Topic F: Configure the System BIOS

Lesson 6: Installing and Configuring Operating Systems Topic A: Implement Virtualization
Topic B: Install Microsoft Windows
Topic C: Windows Upgrades
Topic D: Windows Preventive Maintenance

Lesson 7: Customized Client Environments
Topic A: Standard Clients
Topic B: Custom Client Environments

Lesson 8: Networking Technologies
Topic A: Physical Network Connections
Topic B: TCP/IP
Topic C: Network Connectivity
Topic D: Ports and Protocols
Topic E: Set Up and Configure Windows Networking
Topic F: Networking Tools

Lesson 9: Installing, Configuring, and Maintaining SOHO Networks
Topic A: Install and Configure SOHO Networks
Topic B: SOHO Network Security

Lesson 10: Supporting Laptops
Topic A: Laptop Hardware and Components
Topic B: Install and Configure Laptop Hardware Components

Lesson 11: Mobile Computing
Topic A: Mobile Device Technologies
Topic B: Configure Mobile Devices

Lesson 12: Supporting Printers
Topic A: Printer Technologies
Topic B: Install, Configure, and Maintain Printers

Lesson 13: Security
Topic A: Security Fundamentals
Topic B: Security Threats and Vulnerabilities
Topic C: Security Protection Measures
Topic D: Workstation Security

Lesson 14: Troubleshooting Hardware Components
Topic A: Troubleshooting Theory
Topic B: Troubleshoot Video and Display Devices
Topic C: Troubleshoot Hard Drives and RAID Arrays
Topic D: Troubleshoot System Components
Topic E: Troubleshoot Laptops
Topic F: Troubleshoot Printers

Lesson 15: Troubleshooting System-Wide Issues
Topic A: Troubleshoot Operating Systems
Topic B: Troubleshoot Wired and Wireless Networks
Topic C: Troubleshoot Common Security Issues

After completing this course, students will be able to:
  • Identify the hardware components of personal computers and mobile digital devices.
  • Identify the basic components and functions of operating systems.
  • Identify networking and security fundamentals.
  • Identify the operational procedures that should be followed by professional PC technicians.
  • Install, configure, and troubleshoot display devices.
  • Install and configure peripheral components.
  • Manage system components.
  • Manage data storage.
  • Install and configure Microsoft Windows.
  • Optimize and maintain Microsoft Windows.
  • Work with other operating systems.
  • Identify the hardware and software requirements for client environment configurations.
  • Identify network technologies.
  • Install and configure networking capabilities.
  • Support mobile digital devices.
  • Support printers and multifunction devices.
  • Identify security threats, vulnerabilities, and controls.
  • Implement security controls.
  • Troubleshoot system-wide issues.

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ 220-901 Certification Exam and the CompTIA 220-902 Certification Exam.
To ensure your success in this course, you should have basic computer user skills, be able to complete tasks in a Microsoft Windows environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking any introductory computing course such as:
  • Using Microsoft Windows 10

You may cancel this class 10 or more business days prior to the start date of the class for a full refund. No shows or cancellations made within 10 days will forfeit all fees paid.