![]() CMA v11.0 - Communications Manager AdministrationNetworking/Server/Operating Systems
Schedules
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IT Online Library (1 Year Subscription - $1595.00)
Private Mentoring 3 Hours ($225)
Quantity
If quantity is more than 1, Please add all Attendees' Names /Voucher #/ Learning Credit below separated with a comma. If not specified, we will contact you prior to the class start date.
Special Instructions
Description Communications Manager Administration for Version 11.0 (CMA v11.0) is an instructor-led course presented by Skyline-ATS to system administrators and customers involved with day-to-day operation of the Cisco Unified Communications Manager 11.0 (CUCM 11) product. This course will introduce you to the CUCM 11.0 system, the basic procedures for administering IP Phones and Users, understanding the Dial Plan and implementing Features. In addition to instructor-led lecture and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the Cisco Unified Communications Manager software used in the class will be version 11.0.1, the course material is applicable to versions 8.x, 9.x, 10.x or 11.x. The concepts and the lab tasks are the same for most of the Cisco Unified Communications Manager software versions. If CMA v11.0 is offered the same week as UCA v11.0, at the same location, you can attend the CMA & UCA for $3,695.00, giving you a $995.00 discount off the regular pricing for the individual classes. Note: The courseware and lab guide for this course are being provided in an encrypted digital format. To be able to view your digital kit, you will need to bring a suitable device to view the content. You can install your digital course material onto a Windows PC, Mac (OSX 10.6 & up), Apple iPad (iPAD2 & up preferred) or Android tablet (v4.1 & up preferred). You will need to install an encrypted document viewer on your device to be able to view the course material. Please contact us at studenthelp@skyline-ats.com for additional information. Objectives Upon completing this course, the learner will be able to meet these overall objectives:
Prerequisites The knowledge and skills that a learner must have before attending this course are as follows:
Who Should Attend The primary audience for this course is as follows:
Outline CUCM System Basics
Basics of CUCM ConfigurationSupporting Phones and Users
Configuring CUCM to Support UsersUnderstanding the Dial Plan
Basics of Dial Plan ConfigurationAdvanced Dial Plan ConfigurationClass of ControlCUCM Features
User FeaturesSystem FeaturesLab Outline
Lab 2-2: Creating and Associating Users Lab 3-1: Configuring Basic Dial Plan Elements Lab 3-2: Configuring Complex Dial Plan Elements Lab 3-3: Implementing Class of Control Lab 4-1: Configuring Media Resources Lab 4-2: Configuring Hunt Groups and Call Coverage Lab 4-3: Configuring Call Pickup and Call Park Lab 4-4: Configuring Native Presence with Speed Dial BLF Lab 4-5: Configuring Mobile Connect Lab 4-6: Generating Cisco Unified Communications Manager Reports Lab 4-7: Configuring IP Phone Services
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